Proposed 2025 and 2026 Rate Increases

A public hearing for the rate increase occurred on September 17, 2024 at 7pm at 131 Drummond Avenune in Waterville. The hearing can be viewed below.

Dear Customer,

KWD strives to maintain reasonable rates while maintaining a focus on high water quality. Rising operating costs and needed critical infrastructure investments have made these proposed rate increases essential to continue reliably supplying safe drinking water. Material supporting the proposed rate increases can be reviewed at kennebecwater.org/rates or at KWD’s office at 131 Drummond Avenue in Waterville. If you have any questions or want additional information, you may call KWD’s General Manager, at (207) 872-2763, or the Maine Public Utilities Commission (PUC) at (207) 287-3831. Finally, we appreciate you, our valued customer, for your continued confidence in our ability to deliver high quality water every day. We are also grateful for our dedicated team of professionals for their hard work operating and maintaining our complex water treatment and distribution systems.

-KWD Board of Trustees

YOUR CUSTOMER RIGHTS
Pursuant to 35-A MRS Section 6104, a customer has the right to request additional information relating to the present and proposed rates from KWD, the right to an open and fair hearing, and the right to assistance from the Public Advocate. Customers also have the right to petition the PUC to suspend and investigate KWD’s rates pursuant to 35-A MRS Section 310, if, on or before thirty (30) days following the public hearing, 15% of KWD’s customers (or 1,000 customers, whichever is less), file with KWD’s General Manager and with the PUC, c/o Administrative Director, 18 State House Station, Augusta, ME 04333-0018, a petition or petitions demanding review by the PUC of the proposed rate changes. Signatures on the petitions filed pursuant to Section 7 are invalid unless accompanied by the printed names and addresses of the signers. Upon request, KWD will provide customers with petition forms that include space for the signatures, printed names and addresses of the signers.

Additional Documents: