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New Terms and Conditions for 2025

The Maine Public Utilities Commission have approved revisions to KWD’s Terms and Conditions of service. The revised Terms and Conditions went into effect on September 1, 2025. These revisions do not impact water rates. Please see them by clicking here.

Our Source Water

The Kennebec Water District has used China Lake as its source of supply since 1905. China lake, covering an area of 6.1 square miles and a maximum depth of 85 feet, holds about 31.7 billion gallons of fresh water at any given time and provides more than enough capacity year around. The intake is in the West Basin of the lake which is largely undeveloped due to the Kennebec Water District’s management of these lands for over 100 years. Click below to find out more.

Source Water

Frequent Questions

Wondering how to pay your bill or what to do if you have dirty water? Please head over to our Frequently Asked Questions (FAQ) page for more information. If you think there's something that should be on the FAQ that you don't see there now please let us know.

FAQ

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Due to the inclement weather, KWD offices will close at noon on Monday, February 23rd. As always, in the event of an emergency, please call our main number (872-2763) to reach our answering service. Payments can be made anytime over the phone or online at www.kennebecwater.org .
Our offices will reopen on Tuesday morning.
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This #EngineersWeek, we’re tipping our hats to our engineers!

Their work goes beyond pipes and pumps. Planning, monitoring, and maintaining our water systems to keep every tap clean and reliable for the community. Thank you for keeping Maine flowing!

#ThankAnEngineer #WaterHeroes #KennebecWaterDistrict #EngineeringExcellence #CommunityCare #SafeWater #InfrastructureChampions #KWD #ChinaLake #Engineer
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#waterfact: Not all water is created equal! Some water, called heavy water, contains a higher amount of the hydrogen isotope deuterium. This makes it slightly heavier than regular water. Heavy water plays a key role in nuclear reactors and specialized scientific experiments, helping control reactions and advance research. Science is flowing in mysterious ways! ⚛️

#heavywater #sciencefacts #WaterWonder #nuclearscience #ChemistryMagic #lablife #sciencedaily #waterisamazing #NuclearReactor
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