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New Terms and Conditions for 2025

The Maine Public Utilities Commission have approved revisions to KWD’s Terms and Conditions of service. The revised Terms and Conditions went into effect on September 1, 2025. These revisions do not impact water rates. Please see them by clicking here.

Our Source Water

The Kennebec Water District has used China Lake as its source of supply since 1905. China lake, covering an area of 6.1 square miles and a maximum depth of 85 feet, holds about 31.7 billion gallons of fresh water at any given time and provides more than enough capacity year around. The intake is in the West Basin of the lake which is largely undeveloped due to the Kennebec Water District’s management of these lands for over 100 years. Click below to find out more.

Source Water

Frequent Questions

Wondering how to pay your bill or what to do if you have dirty water? Please head over to our Frequently Asked Questions (FAQ) page for more information. If you think there's something that should be on the FAQ that you don't see there now please let us know.

FAQ

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The next regular meeting of the Kennebec Water District Board of Trustees will be held on Thursday, March 5, 2026, at 7:30 a.m. The meeting will be held at the Kennebec Water District's Administration Facility located at 131 Drummond Avenue in Waterville. Remote attendance via Zoom may also be available. Please contact the Kennebec Water District's Administration Facility at 872-2763 for more information. ... See MoreSee Less
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💧 From Source to Tap: How Your Water Stays Safe 💧

Ever wonder what happens before the water comes out of your faucet? At Kennebec Water District, every drop goes through a multi-step treatment process to ensure it’s clean, safe, and reliable:

1️⃣ Source Protection – We carefully monitor China Lake and work with land owners and other partners to keep contaminants out.
2️⃣ Filtration & Treatment – Water is filtered and treated with advanced processes to remove impurities.
3️⃣ Testing & Monitoring – Dozens of daily tests confirm your water meets or exceeds all safety standards.

Safe water is essential for our health, our homes, and our communities, and it’s a process we take seriously every day.

#SafeWater #KennebecWater #KWD #WaterTreatment #SafeDrinkingWater #MaineLife #WaterQuality #WaterTips #TrustYourTap #EveryDropCounts #WaterAwareness
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Due to the inclement weather, KWD offices will close at noon on Monday, February 23rd. As always, in the event of an emergency, please call our main number (872-2763) to reach our answering service. Payments can be made anytime over the phone or online at www.kennebecwater.org .
Our offices will reopen on Tuesday morning.
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