First Water District in the United States
New Terms and Conditions for 2026
The Maine Public Utilities Commission have approved revisions to KWD’s Terms and Conditions of service. The revised Terms and Conditions went into effect on June 1, 2026. These revisions do not impact water rates. Please see them by clicking here.
Our Source Water
The Kennebec Water District has used China Lake as its source of supply since 1905. China lake, covering an area of 6.1 square miles and a maximum depth of 85 feet, holds about 31.7 billion gallons of fresh water at any given time and provides more than enough capacity year around. The intake is in the West Basin of the lake which is largely undeveloped due to the Kennebec Water District’s management of these lands for over 100 years. Click below to find out more.
Source WaterFrequent Questions
Wondering how to pay your bill or what to do if you have dirty water? Please head over to our Frequently Asked Questions (FAQ) page for more information. If you think there's something that should be on the FAQ that you don't see there now please let us know.
FAQLatest from Facebook
The next regular meeting of the Kennebec Water District Board of Trustees will be held on Thursday, November 5, 2026, at 7:30 a.m. The meeting will be held at the Kennebec Water District's Administration Facility located at 131 Drummond Avenue in Waterville. Remote attendance via Zoom may also be available. Please contact the Kennebec Water District's Administration Facility at 207-872-2763 for more information.
Planning to dig soon? Contact DigSafe first.
We're an official member of DigSafe. That means anyone using mechanical equipment, such as an excavator, to dig within KWD’s service area is required to contact DigSafe before starting work.
Calling ahead helps identify underground utilities and prevent damage during excavation.
Before you break ground, call 811 or 888-DIG-SAFE, or visit digsafe.com for more information.
We're an official member of DigSafe. That means anyone using mechanical equipment, such as an excavator, to dig within KWD’s service area is required to contact DigSafe before starting work.
Calling ahead helps identify underground utilities and prevent damage during excavation.
Before you break ground, call 811 or 888-DIG-SAFE, or visit digsafe.com for more information.
Your water bill could put $250 in your pocket!
We're giving away four $250 Visa gift cards, and there are two ways to enter the sweepstakes:
- Go paperless: Sign up for paperless billing through the KWD Customer Portal.
- Pay online: Make three online water bill payments by December 1, 2026.
Complete either of these options to qualify for an entry. Four winners will be selected when the sweepstakes ends on December 1, 2026.
Ready to get started? Visit kennebecwater.org to access the KWD Customer Port#KennebecWaterDistrictt#PaperlessBillingl#KWD #visagiftcardt#sweepstakestakes
We're giving away four $250 Visa gift cards, and there are two ways to enter the sweepstakes:
- Go paperless: Sign up for paperless billing through the KWD Customer Portal.
- Pay online: Make three online water bill payments by December 1, 2026.
Complete either of these options to qualify for an entry. Four winners will be selected when the sweepstakes ends on December 1, 2026.
Ready to get started? Visit kennebecwater.org to access the KWD Customer Port#KennebecWaterDistrictt#PaperlessBillingl#KWD #visagiftcardt#sweepstakestakes