First Water District in the United States
New Terms and Conditions for 2025
The Maine Public Utilities Commission have approved revisions to KWD’s Terms and Conditions of service. The revised Terms and Conditions went into effect on September 1, 2025. These revisions do not impact water rates. Please see them by clicking here.
Our Source Water
The Kennebec Water District has used China Lake as its source of supply since 1905. China lake, covering an area of 6.1 square miles and a maximum depth of 85 feet, holds about 31.7 billion gallons of fresh water at any given time and provides more than enough capacity year around. The intake is in the West Basin of the lake which is largely undeveloped due to the Kennebec Water District’s management of these lands for over 100 years. Click below to find out more.
Source WaterFrequent Questions
Wondering how to pay your bill or what to do if you have dirty water? Please head over to our Frequently Asked Questions (FAQ) page for more information. If you think there's something that should be on the FAQ that you don't see there now please let us know.
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Our construction efforts are now shifting towards Sanger Avenue, Boutelle Avenue and Colonial Street in Waterville.
If your water appears cloudy or discolored, run cold water from a high-flow fixture such as a bathtub faucet or outdoor spigot for up to 20 minutes, or until it clears.
If it does not clear within that time, contact us for assistance.
For larger buildings or multi-unit properties, use a fixture closest to the water meter to help prevent discolored water from spreading through the system.
*** Use cold water only to avoid pulling discolored water into your hot water system. ***
📞 207-872-2763
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