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Sign up for Paperless Billing from June 1, 2026 to December 31, 2026, and you'll be automatically entered for a chance to win one of four $250 Visa gift cards. At the end of the Entry Period, the Kennebec Water District will announce our four winners and distribute the prizes.

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Proposed 2027 Rate Increases

A public hearing for the rate increase will occur on September 29, 2026 at 7pm at 131 Drummond Avenue in Waterville. The hearing can be viewed below.

To provide comments during the public hearing, the public must attend the hearing in person.  Remote participation is not possible through the video link above.

Postcard advertising the proposed rate change for 2027 as well as information on a public hearing on the matter. This occurs September 29, 2026.

Dear Customer,

KWD strives to maintain reasonable rates while maintaining a focus on high water quality. Rising operating costs and needed critical infrastructure investments have made is proposed rate increases essential to continue reliably supplying safe drinking water. Material supporting the proposed rate increases can be reviewed at kennebecwater.org/rates or at KWD’s office at 131 Drummond Avenue in Waterville. If you have any questions or want additional information, you may call KWD’s General Manager, at (207) 872-2763, or the Maine Public Utilities Commission (PUC) at (207) 287-3831, or the Maine Office of the Public Advocate at (207) 624-3687.  Finally, we appreciate you, our valued customer, for your continued confidence in our ability to deliver high quality water every day. We are also grateful for our dedicated team of professionals for their hard work operating and maintaining our complex water treatment and distribution systems. 


– KWD Board of Trustees

YOUR CUSTOMER RIGHTS

Pursuant to 35-A MRS Section 6104, a customer has the right to request additional information relating to the present and proposed rates from KWD, the right to an open and fair hearing, and the right to assistance from the Public Advocate. Customers also have the right to petition the PUC to suspend and investigate KWD’s rates pursuant to 35-A MRS Section 310, if, on or before thirty (30) days following the public hearing, 15% of KWD’s customers (or 1,000 customers, whichever is less), file with KWD’s General Manager and with the PUC, c/o Administrative Director, 18 State House Station, Augusta, ME 04333-0018, a petition or petitions demanding review by the PUC of the proposed rate changes. Signatures on the petitions led pursuant to Section 7 are invalid unless accompanied by the printed names and addresses of the signers. Upon request, KWD will provide customers with petition forms that include space for the signatures, printed names and addresses of the signers.

Additional Documents:

2027 Initial filing complete package 8-27-26Download