First Water District in the United States
New Terms and Conditions for 2024
The Kennebec Water District (KWD) Board of Trustees and the Maine Public Utilities Commission have approved revisions to KWD’s Terms and Conditions of service. The revised Terms and Conditions went into effect on May 1, 2024. Changes include updated fees and modifications to metering and backflow procedures. These revisions do not impact water rates. Please see them by clicking here.
Our Source Water
The Kennebec Water District has used China Lake as its source of supply since 1905. China lake, covering an area of 6.1 square miles and a maximum depth of 85 feet, holds about 31.7 billion gallons of fresh water at any given time and provides more than enough capacity year around. The intake is in the West Basin of the lake which is largely undeveloped due to the Kennebec Water District’s management of these lands for over 100 years. Click below to find out more.
Source WaterFrequent Questions
Wondering how to pay your bill or what to do if you have dirty water? Please head over to our Frequently Asked Questions (FAQ) page for more information. If you think there's something that should be on the FAQ that you don't see there now please let us know.
FAQLatest from Facebook
The Kennebec Water District will perform routine maintenance of the water system by opening fire hydrants April 22nd through May 30th, 2025. This work improves water quality by flushing sediment out of the water lines. Your drinking water may be discolored during this period. If any discoloration persists more than 24 hours, please call the Kennebec Water District office at 207-872-2763.
What Do I Do If I Have Dirty Water?
If your water looks cloudy, discolored, or dirty, run the cold water from an outside spigot, bathtub faucet, or another high-flow fixture for up to 20 minutes or until the water clears — whichever comes first.
If the water doesn’t clear within 20 minutes, please contact us so we can help.
For larger buildings or properties with multiple units, use a fixture closest to your water meter to minimize the spread of discolored water through the system.
Remember: Always use cold water to avoid drawing dirty water into your hot water system.
If your water looks cloudy, discolored, or dirty, run the cold water from an outside spigot, bathtub faucet, or another high-flow fixture for up to 20 minutes or until the water clears — whichever comes first.
If the water doesn’t clear within 20 minutes, please contact us so we can help.
For larger buildings or properties with multiple units, use a fixture closest to your water meter to minimize the spread of discolored water through the system.
Remember: Always use cold water to avoid drawing dirty water into your hot water system.
***TRAVEL ALERT - WESTERN AVENUE WATERVILLE***
Starting at 8:00 AM on Wednesday May 14th, the Western Avenue bridge over Messalonskee Stream will be closed to traffic. Kennebec Water District will be repairing the water main attached to the bridge which was damaged by a tree floating downstream in the December 2023 flooding event. No water outages are anticipated.
Motorists are encouraged to seek alternate routes. Detours will be set up along Burleigh Street and Messalonskee Avenue. Pedestrian traffic across the bridge will not be impacted. Work is expected to be completed by 2:00 PM. Please reach out to KWD with any questions.
Starting at 8:00 AM on Wednesday May 14th, the Western Avenue bridge over Messalonskee Stream will be closed to traffic. Kennebec Water District will be repairing the water main attached to the bridge which was damaged by a tree floating downstream in the December 2023 flooding event. No water outages are anticipated.
Motorists are encouraged to seek alternate routes. Detours will be set up along Burleigh Street and Messalonskee Avenue. Pedestrian traffic across the bridge will not be impacted. Work is expected to be completed by 2:00 PM. Please reach out to KWD with any questions.