***Water Main Repair - Near 296 Main St Waterville***
KWD will be mobilizing to repair a water main leak on Main St in Waterville this morning (Thursday 12/4/25). Work is expected to begin around 10:30 AM. Customers on Main St from address 281 Main St (near Brook St) to 315 Main St (near High St) may experience low or no pressure as the repair is completed.
Southbound traffic on Main Street will be detoured via Eustis Parkway or Oak Street at the Main Street traffic light. Northbound traffic will shift lanes to accommodate the work zone. Access to Main Street from Johnson Heights and Kelsey Street will be closed during repairs.
Residents on Johnson Heights: Use North St for local access.
Residents on Kelsey Street: Use Ticonic Street for local access.
Motorists are advised to use caution when traveling through the area.
First Water District in the United States
New Terms and Conditions for 2025
The Maine Public Utilities Commission have approved revisions to KWD’s Terms and Conditions of service. The revised Terms and Conditions went into effect on September 1, 2025. These revisions do not impact water rates. Please see them by clicking here.
Our Source Water
The Kennebec Water District has used China Lake as its source of supply since 1905. China lake, covering an area of 6.1 square miles and a maximum depth of 85 feet, holds about 31.7 billion gallons of fresh water at any given time and provides more than enough capacity year around. The intake is in the West Basin of the lake which is largely undeveloped due to the Kennebec Water District’s management of these lands for over 100 years. Click below to find out more.
Source WaterFrequent Questions
Wondering how to pay your bill or what to do if you have dirty water? Please head over to our Frequently Asked Questions (FAQ) page for more information. If you think there's something that should be on the FAQ that you don't see there now please let us know.
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KWD's business office will be closing today at 12 pm for a staff meeting and training. Payments can be placed in the drop box located near our public entrance gate.
We will reopen tomorrow at 8:30 am.
As always, payments can be made online or through our automated phone system.
We will reopen tomorrow at 8:30 am.
As always, payments can be made online or through our automated phone system.
Due to the inclement weather, KWD's business office will be closing at 3:30 pm today. Payments can be made online (kennebecwater.org) or through our automated phone system by dialing our main phone line (207)872-2763.
We will reopen tomorrow at 8:30 am.
We will reopen tomorrow at 8:30 am.