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New Terms and Conditions for 2024

The Kennebec Water District (KWD) Board of Trustees and the Maine Public Utilities Commission have approved revisions to KWD’s Terms and Conditions of service. The revised Terms and Conditions went into effect on May 1, 2024. Changes include updated fees and modifications to metering and backflow procedures. These revisions do not impact water rates. Please see them by clicking here.

Our Source Water

The Kennebec Water District has used China Lake as its source of supply since 1905. China lake, covering an area of 6.1 square miles and a maximum depth of 85 feet, holds about 31.7 billion gallons of fresh water at any given time and provides more than enough capacity year around. The intake is in the West Basin of the lake which is largely undeveloped due to the Kennebec Water District’s management of these lands for over 100 years. Click below to find out more.

Source Water

Frequent Questions

Wondering how to pay your bill or what to do if you have dirty water? Please head over to our Frequently Asked Questions (FAQ) page for more information. If you think there's something that should be on the FAQ that you don't see there now please let us know.

FAQ

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Notice an Unexpectedly High Bill? Here's How to Troubleshoot It!

We understand how frustrating an unexpected high bill can be. To help you get to the bottom of it, we've created a simple Troubleshooting Guide to walk you through common causes and next steps.

👉 Click here to access the guide: kennebecwater.org/wp-content/uploads/2024/07/Troubleshooting-Tips-for-Continuous-Usage.pdf

If you're still unable to resolve the issue, our team is here to help—just give us a call!

We're committed to providing answers and finding solutions.
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"To understand water is to understand the cosmos, the marvels of nature, and life itself." – Masaru Emoto, author and researcher ... See MoreSee Less
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🍀 Happy St. Patrick’s Day from Kennebec Water District! 🍀

As you celebrate today with friends, family, and maybe even a green beverage or two, don’t forget about the most essential drink of all—clean, safe water!

At Kennebec Water District, we’re dedicated to providing high-quality drinking water straight from the tap, so you can enjoy fresh and reliable water every day of the year. No luck needed—just a commitment to safety and quality!

Stay safe, stay hydrated, and may the luck of the Irish be with you today and always!

#StPatricksDay #SafeWater #KennebecWaterDistrict #KWD #Maine
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